Hi everyone,
I'm having some issues since I upgrade my iPhone to iOS 10.
Since then, every time I'm on call on Facetime, Messenger or WhatsApp (CallKit problem?) and I lock the screen, my phone buzzes, turns on the light but no notification is showed on the lock screen.
The only way I can see them is by unlocking the phone and scrolling down to get the notification center.
Is it normal or is it a bug?
Thank you!
-gabriel
iPhone 6s, iOS 10, null
I have this exact same problem. I followed the steps recommended above (restarted phone, made sure notification settings were correct in messaging and in Touch ID & Passcode), but that does not work.
I've also tried resetting my settings and restoring from a backup, and that also does not work.
Hi gabriel91g,
Thanks for posting in the Apple Support Community! I understand you're having trouble receiving some notifications on your iPhone. I certainly wouldn't want to miss any information as it came in so I can understand wanting to make sure your notifications are working. I'm happy to help.
The first thing I recommend to try is restarting your iPhone.
Restart your iPhone, iPad, or iPod touch
Once you restart, you can also take a look at the notification settings and make sure that the notifications are set up the way you'd like them to be.
Use Notifications on your iPhone, iPad, and iPod touch
After checking out the notification settings, take a look at Settings > Touch ID & Passcode > Allow Access When Locked. Make sure that 'Turn on Notification View' is toggled on.
Take care.
I tried all the steps, but still no luck.
I mean, I can see the notification if I scroll down the notification center, but I refer to the notification I should see in the lock screen without the need of scrolling.
Since I'm not the only one, I think it's an iOS 10 bug.
Unfortunately, none of your recommendations worked. Do you have any other ideas?
I was trying the same procedure, but still no joy.
Whenever Im on call, Im not getting any notification on the lockscreen. I think it could be iOS 10 "feature" .......
I tried to completely reset it with iTunes ("Restore iPhone") as well, but still no luck.
[BUG] No notifications during Facetime calls
